Conflict resolution techniques and their outcomes related to the concerned parties
Match the conflict resolution technique with the corresponding outcome.
A. Withdraw (lose/lose), Forcing (win/lose), Smoothing (win/lose), Compromise (lose/lose), collaborate (win/win).
B. Withdraw (lose/lose), Forcing (win/win), Smoothing (win/lose), Compromise (lose/lose), collaborate (win/lose).
C. Withdraw (lose/win), Forcing (win/lose), Smoothing (win/win), Compromise (lose/lose), collaborate (win/win).
D. Withdraw (win/lose), Forcing (win/lose), Smoothing (win/lose), Compromise (lose/lose), collaborate (win/lose).
Answer: Option A is correct.
Conflict resolution techniques and their outcomes related to the concerned parties are:
- Withdraw (lose/lose).
- Forcing (win/lose).
- Smoothing (win/lose).
- Compromise (lose/lose).
- Collaborate (win/win).