Intangible deliverables example
You are responsible for a project management training curriculum that is offered throughout the organization. In this situation, your intangible deliverables are—
a. Employees who can apply the training effectively
b. Training materials for each course
c. Certificates of completion for everyone who completes the program
d. The training curriculum as advertised in your catalog
Answer: a. Employees who can apply the training effectively
Intangible deliverables
Most deliverables are tangible, such as buildings or roads, but intangible deliverables also can be provided. Work performance data are collected during direct and manage project work and is passed on to the controlling processes of each process area for further analysis. [Executing]